Delivery
How your piece travels
A canvas rolled in tissue paper, a rug folded in a wool sheet, a bottle set in foam: everything leaves in a wooden crate, insured.
Last updated: September 2026
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Times and costs by zone
Morocco & Maghreb: 4–7 working days · free.
Europe: 5–12 working days · free.
North America: 10–15 working days · €180.
The Gulf: 10–16 working days · €220.
Rest of the world: 12–18 working days · €240.
Pieces still in progress ship within days of completion; the estimated date is shown on the piece page.
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Customs
Outside the European Union, customs duties may be added on delivery: they depend on your country and are payable by you. We always include a detailed invoice to speed up clearance.
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Tracking
You receive the tracking number as soon as the crate is handed to the carrier, then the artisan's voice note of thanks within 48 hours.
If the crate is later than announced, write to us with the passport number: we open a trace the same day.